Indiegogo charged my card but backing failed

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A charge card is a type of indiegogo charged my card but backing failed that charges no interest but requires that you pay the statement balance in full, usually monthly. They have an uncapped spending limit with generous reward benefits for the cardholder, but typically charge a high annual fee.

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Unrecognized Credit Card Charge – Indiegogo Help …

https://support.indiegogo.com/hc/en-us/articles/115004261447-Unrecognized-Credit-Card-Charge

How Do Credit Card Charges Appear? … You should also see it on the Thank You page after backing the campaign. … Can’t locate the contribution on your Indiegogo account, don’t recognize the campaign contributed to, or can’t pin …

Understanding Chargebacks – Indiegogo Help Center

https://support.indiegogo.com/hc/en-us/articles/224324268-Understanding-Chargebacks

Your friend, family member, or other backer didn’t remember backing your project on Indiegogo. In this case, feel free to remind them of the campaign, what you were raising funds for, and what they are helping make possible. … The financial institution determines that the charge is valid and should charged to the backer. In this case, the transaction will NOT be …

I’m Having Trouble Contributing – Indiegogo Help Center

https://support.indiegogo.com/hc/en-us/articles/526846-I-m-having-trouble-contributing

Backing a Campaign; I’m Having Trouble Contributing … Indiegogo Restrictions on Payment Type. Indiegogo currently accepts payments from direct credit/debit cards, Apple Pay, and Google Pay. … However, if the country where the campaign’s bank account is located doesn’t accept certain types of cards, your transaction may fail. Please see restrictions based on …

Backing a Campaign – Indiegogo Help Center

https://support.indiegogo.com/hc/en-us/sections/360000093068-Backing-a-Campaign

Backing a Campaign. How do I claim a Perk? Does Indiegogo Guarantee Perks? I’m Having Trouble Contributing. Google Pay FAQ for Backers. Guaranteed Delivery Perk Policy FAQ for Backers.

Refunds: Can I get my money back? – Indiegogo Help …

https://support.indiegogo.com/hc/en-us/articles/526876-Refunds-Can-I-get-my-money-back-

Your refund will still be sent back to the issuer of your original credit card and the bank will determine the best method of remitting the balance to you. The issuing bank will determine how to get the funds to you, so please contact them directly. … I haven’t seen the refund credited to my credit card, what should I do? If you processed a refund through your Indiegogo account, …

FAQ indiegogo charged my card but backing failed

How do credit card charges appear on Indiegogo?

How Do Credit Card Charges Appear? Transactions made to campaigns on Indiegogo will appear as being charged by ‘Indiegogo’ (sometimes listed as ‘Stripe’ depending on your credit card company). The charge does not list the name of the campaign or the campaign owner.

What if I did not have an Indiegogo account?

If you did not have an Indiegogo account when you made your contribution, an Indiegogo account was created for you after you submitted your email address during the contribution process.

Can backers get a refund on Indiegogo?

Backers contribute to campaign owners, not to Indiegogo. However, Indiegogo is able to refund your contribution before any of the following occur: The perk (s) is “Locked”, which means the campaign owner has indicated the perk (s) is ready for shipment, or “Shipped” by the campaign owner.

What happens if my Indiegogo campaign is terminated?

In the event of termination, Indiegogo may refund any and all Campaign funds received by a Campaign Owner to backers and may seek reimbursement from you for any funds you have already received from Indiegogo.

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